One of the objectives of the mission in May 2010 was to update the software PharMeg installed last year in the pharmaceutical depot dividers Zone (DZ) for flow management. In principle, it's simple: we arrive, we say hello to everyone, we copy the data, it settles into a corner, we made the changes. As is well-behaved people and that all managers are friends we will lunch together at the corner of the maquis. Then it all goes back to the computer, you install the update, we made the demo, we listen carefully to the questions is answered as clearly as possible, then we say goodbye to everyone and we do not goes.
Forget all that. Example.
Monday, May 10, Tchaourou.
Arrive around 8 hours. Greetings to the new Coordinator. I go to the "office-store-room of hospitalization" the manager of DZ. Hugs Ralyatou, said the manager. The drugs are still accumulated on the beds that serve as shelving - as the deposit is planned for two years, nearing completion, the office is inaccessible, and anyway, it's so crowded I could not even put my mouse.
I'll be very acrobatic to plant my USB stick in your PC and copy the tables.
Since there is no room inside and anyway I do not see anything because the neon tube is "spoiled" I moved out to make changes to my computer using the battery, since there is no catch and I have no extension. Rookie mistake: Always enjoy moments electrified. Before I begin, I do a scan of my key (10 viruses anyway). Around 9 o'clock, power failure, but I do not notice it. Obviously. Except that around 11 more drums. Well, it'll be back. I take this opportunity to clean the mouse manager (not done for a century) .13 hours, nothing. We will lunch in the bush of the City (the mayor's wife, the boss). Surprise, the electric fan breakdown. Re-surprise, there was no breaking of the day, says the lady. Back to DZ and no power. I tell myself that there, frankly, it gets very annoying and at this rate, I would not finish the evening. Since there is power in the bush, and with the consent of the owner, I installed my computer.
An hour later I finished. Good. Now we must install on the computer Ralyatou. I returned to the DZ. Still no power. Bizarre: It works everywhere except Tchaourou DZ. Our driver Marius, very observant and curious, as always, asked the right questions to staff: what does not, the facility's electrical Area Office. Visit counter: preposterous! Son coming out of everywhere who are going nowhere, connections disconnected, counters that must have been over twenty years. The maintenancier, warned since the morning, unable to 4:30 p.m..
Du courant, enfin !
Après avoir déplacé quelques caisses de médicaments, trouvé une chaise, déplacé deux tonnes de papiers inutiles du bureau, on se remet au travail sur l’ordinateur de Ralyatou. Je fais aussi le ménage sur le bureau de l’ordinateur : j’enlève de l’écran de veille les filles en bikini (pas mal, mais qui apparaissent, sans qu’on leur demande rien, toutes les deux minutes) et je mets la date du jour à jour (à faire à chaque mise en route, à cause d’un virus). Démonstration, questions, réponses. Ralyatou est très avide de connaissances. Quel dommage qu’elle soit dans un environnement pareil.
18 hours: we must leave before nightfall. Hugs Raly. Greetings to the Coordinator. Filling the supervision book I suggest that we provide to the manager a suitable computer. But what about the power cuts, the dire working conditions of this unfortunate Raly which alone and without aid of a shop, never takes off, makes thorough job of public health officer.
managers DZ, or with computers from another age contaminated by all viruses of the earth, or working in difficult conditions, or poorly supported, or all these at once and without a defined status, are héros ignorés de la Santé Publique du Bénin.
Alain Buge
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